about viacomms

Viacomms Telecom is Kuwait Shareholding Company specialized in providing mission critical unified communications systems, contact center applications, customer experience platforms, and networking infrastructure to many of the country's largest companies, retailers, hospitals, hotels, schools and government. As a leading Enterprise Partner, Viacomms works with world-class vendors and leaders in Gartner Magic Quadrant. Technical operations run 24/7, powered by top-notch experienced field engineers who hold the highest vendor's specialized rigorous certifications.

Working with Leaders

Viacomms Telecom is working with Leaders in Gartner Magic Quadrant: Genesys, the world’s #1 Customer Experience Platform, named a Leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure; Mitel, the #1 Market Share in 5 Core Markets and the only brand across 5 Gartner Magic Quadrants; Hewlett Packard Enterprise (Aruba) named a Leader in the 2017 Gartner Magic Quadrant Leader Wired and Wireless Access Infrastructure; and Fortinet named a Leader in the 2017 Gartner Magic Quadrant for Enterprise Network Firewalls.

Solutions & Services

Viacomms Telecom provides unified communications systems, contact center applications, customer experience platforms, networking infrastructure, and related professional support services including but not limited to:

  • Genesys All-in-One Contact Centers and CX Platforms
  • Mitel Unified Communication Solutions
  • Avaya Systems Maintenance and Migration to Genesys CX and Mitel UC
  • Aruba Wired and Wireless Network Infrastructure
  • Fortinet Security Fabric
  • Microsoft Skype for Business Integration with Avaya, Mitel, and Genesys
  • Outsourcing On-Site Resident Technical Staff