about viacomms

Viacomms Telecom is specialized in providing mission critical, real-time unified communications systems, contact center applications, customer experience platforms, and networking infrastructure to many of the country's largest companies, retailers, hospitals, hotels, schools and government. As a leading Enterprise Partner, Viacomms works with world-class vendors and leaders in Gartner Magic Quadrant. Technical operations run 24/7, powered by top-notch experienced field engineers who hold the highest vendor's specialized rigorous certifications.

Working with Leaders

Viacomms Telecom is working with Leaders in Gartner Magic Quadrant: Genesys, the world’s #1 Customer Experience Platform, named a Leader in 2019 Gartner Magic Quadrant for Contact Center Infrastructure; Mitel, the #1 Market Share in 5 Core Markets and the only brand across 5 Gartner Magic Quadrants; HPE (Aruba) named a Leader in 2019 Gartner Magic Quadrant Leader Wired and Wireless Access Infrastructure; and Fortinet named a Leader in the 2019 Gartner Magic Quadrant for Enterprise Network Firewalls.

Solutions & Services

Viacomms Telecom pride itself in providing the best technical expertise including design, implementation, and maintenance of the following products & solutions:

  • Genesys Cloud and Contact Centers
  • Avaya UC and Contact Centers
  • Mitel UC and Contact Centers
  • TigerTMS Hospitality Applications
  • Aruba and Fortinet Network Infrastructure
  • Ribbon SBC Direct Routing for Microsoft Team
  • Poly Video Conference Room Systems and Headsets
  • Cetis Hotel Phones (Teledex, TeleMatrix, and Scitec)