Enhancing performance, productivity and the guest experience.

Trusted by over 10,000 hotels worldwide

TigerTMS | Leader in Hospitality Applications

TigerTMS is a leading developer of applications and middleware solutions for the global hospitality market. Headquartered in the UK, it has regional satellite offices in North America, Europe, the Middle East, and Asia Pacific. Sales and 24/7 technical support centers are located in each office, providing a local presence for our valued clients.

With over 40 years of experience in the industry, TigerTMS is likely the largest single supplier in the world of communications and guest management systems, integrated voice and data solutions, and BYOD solutions for the hospitality sector. TigerTMS offers world-class technology solutions to some of the most prominent hotel groups, as well as hundreds of independent hoteliers. More than 10,000 individual hotels utilize TigerTMS applications.

Communications management with data analytics and reporting.

iCharge Enterprise will undoubtedly become the gold standard for hotel communication management in hospitality. Derived from iCharge, the most widely used Hospitality Communication Manager System across the globe, this next-generation technology is transforming how hotels connect front and back office applications to provide a seamless service to guests, meeting the exact needs of different types of hotels. For all hotel types, whether an independent or chain with multiple properties, iCharge Enterprise delivers first-class performance through the integration of Property management systems, PBX, voicemail, high-speed internet access (HSIA), call accounting, and many other hotel systems and produces comprehensive real-time and analytical reports that help hoteliers improve operational effectiveness and enhance the guest experience. iCharge has a comprehensive set of Communication Management features that provide real-time information to improve your operations; examples include:

  • Dashboard view of your hotel operations, including room status, occupancy levels, system alerts
  • Fast billing of voice usage for guests and administration teams
  • Automatic production of a range of reports to give detailed analysis and enable operational improvements

Feature-rich voice messaging and guest wake-up solution.

innLine is the world’s leading voice messaging, wake-up management, and room status solution, which provides efficient communications and a superior experience for your guests. The application has been designed specifically for the hospitality industry with complete integration into a hotel’s Property Management System. innLine has become the Brand Standard for many hotel groups due to its ability to support:

  • Multiple languages – our multi-lingual platform supports the most widely spoken languages
  • Guest Voice Messaging – free up staff time by eliminating the need to deliver messages to rooms
  • Wake-up Calls – automatically placed, reports are generated as standard
  • Group Messaging – to facilitate tour leads to create and send voicemail messages to their group
  • Group Wake-up Calls – a simplified way to wake guests checked in as part of a group
  • Room Status – easy management of room stock for efficient housekeeping
  • Minibar Management – posting to the PMS for billing