Good service leads to greater success

Zendesk is the complete service solution you can count on both now and in the future. With our technology, you'll bring ease to customers, increase your team's productivity, and identify ways to grow your business.
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Zendesk | Leader in Customer Service Software

Zendesk started the customer experience revolution in 2007 by enabling any business worldwide to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone. It powers billions of conversations, connecting over 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites, and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and employs more than 5,000 people worldwide.

Fast time to value

Zendesk works right out of the box, so you can get up and running quickly and onboard agents in record time with our easy-to-use interface.

Built to last

Our solution is designed for growth, whether you’re a small, medium, or enterprise business. With Zendesk, you can provide a differentiated customer experience at scale.

Committed to your success

As the trusted choice, we empower you with our thought leadership and a team of experts ready to help you improve your customer experience.

What does Zendesk do?

Over 100,000 businesses rely on Zendesk to make customer experiences better. Zendesk provides a complete customer service solution that is easy to use and scales with your business. Customer service is about more than the customer. It’s about your business and your teams, too. Zendesk not only makes things easy on your customers, but sets your teams up for success, and keeps your business in sync. It’s everything you need in one powerful package.

Zendesk: Champions of customer service

Powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 100,000 customers across a multitude of industries.

What is Zendesk used for?

Zendesk is a complete customer service solution that’s easy to use and scales with your business. The most successful businesses understand the importance of great customer experiences. At Zendesk, every great customer relationship stems from a seamless customer experience. Zendesk is a software company that designs solutions to foster better customer relationships.

Successful companies also understand the need for technology/software that helps their business adapt in today's world. Founded to democratize customer service software and make it easy to try, buy, and use, Zendesk is built on an open and flexible platform that is quick to set up and fully customizable. With Zendesk, companies of all sizes across industries make it easy for customers to do business with them. Our solutions set teams up for success and keep businesses in sync. The result: better, more conversational experiences for everyone.