Careers at Viacomms

Our culture starts with our people. We hire people passionate about delivering exceptional customer experiences and have a “whatever it takes” attitude to delight our customers and get the job done right the first time. We aim to recruit the best talent who will stay with us for the long term. Therefore, we focus very much on the candidate's personality, development potential, keenness to take on new responsibilities, and ability to learn new skills independently with minimal guidance. We prefer to hire individuals who love Kuwait and have lived here. If you're up for the challenge, please email us with your reasons for why we should hire you, along with your resume and copies of your unexpired certifications.

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Professional Certifications

Avaya

  • Avaya Aura® Core Components Implement
  • Avaya Aura® Communication Applications Implement
  • Avaya Meetings Server Implement
  • Avaya IP Office™ Platform Implement
  • Avaya IP Office™ Platform Support
  • Avaya Workforce Engagement Support
  • Avaya Aura® Core Components Support
  • Avaya Aura® Communication Applications Support
  • Avaya Meetings Server Support
  • Avaya Messaging Support
  • Avaya IP Office™ Platform Administrator
  • Avaya Call Management System Administrator
  • Avaya Control Manager Administrator
  • Avaya Experience Portal Administrator
  • Avaya Messaging Administrator
  • Avaya Proactive Outreach Manager Administrator
  • Avaya Aura® System Manager Administrator
  • Avaya Aura® Communication Manager Administrator
  • Avaya Session Border Controller Administrator
  • Avaya Aura® Contact Center Orchestration Designer Developer

CCXP

  • Certified Customer Experience Professional (CCXP) from CXPA

Genesys Cloud CX™

  • Genesys Certified Professional
  • Genesys Certified Specialist – Architect
  • Genesys Certified Specialist – Outbound
  • Genesys Certified Specialist – Quality Management
  • Genesys Certified Specialist – Scripting
  • Genesys Certified Developer
  • Genesys Certified Specialist – WEM
  • Genesys Certified Specialist – AI GPE & GPR
  • Genesys Certified Specialist – AI Digital Bots & Knowledge

Konnect Insights

  • CXM Foundation
  • CXM Advanced
  • Mastering Konnect Insights

PMI-PMP®

  • Project Manager Professional (PMP)®

Ribbon

  • Edge Implementation & Support Professional Certification

Zendesk

  • Zendesk Support Administrator Expert
  • Zendesk App Developer Expert
  • Zendesk Explore CX Analyst Expert
  • Zendesk Guide Specialist
  • Zendesk Chat Specialist
  • Zendesk Talk Specialist
  • Zendesk Omnichannel Agent Specialist

Zoom

  • Zoom Phone Deployment Advanced
  • Zoom Contact Center Deployment Advanced
  • Zoom Virtual Agent Deployment
  • Zoom Support Accreditation – Foundations
  • Zoom Support Accreditation – Zoom Phone
  • Zoom Support Accreditation – Zoom Contact Center