Poly is the global communications company that powers authentic human connection and collaboration. Face to face, we sift and sort millions of verbal and non-verbal cues to glean meaning. Poly is finding new ways to inject these cues into audio and video communication to replicate the face to face experience. To build intimacy. To break walls and span distance. To nurture the simplicity and beauty of human connection.
The all-day comfort and superior sound quality of our headsets empowers contact center workers to provide exceptional service.
Customer service has seen more change in the last five years than it has in the last 35 years combined. Given higher customer expectations, multiple points of engagement, and the growth of social media, your company's brand reputation is now under public scrutiny more than ever.
For that reason, it is your most valued staff that answer the calls that come in every day. These are the people you can trust to talk directly with customers because they have the skills to influence how your customers perceive your brand. And changes in workplace design and practices can make it easier to recruit better talent.
Explore how you can provide a better customer experience, and empower your staff with better products, newer technology, and smarter workplace design.
Voyager 4200 UC Series meets the needs of office professionals as well as IT. With the choice of stereo or mono, crystal-clear audio, wireless freedom, and the ability to switch seamlessly between mobile phone and PC, Voyager 4200 UC Series helps you be more productive and enriches your voice communications experience.
Experience crystal-clear audio, whether you’re listening to multimedia or collaborating with colleagues, with Voyager 4200 UC Series. Enjoy wireless freedom while you roam the office. Vibrant sound is with you every step within the headset’s 98 ft/30 m range.
You can talk to the Amazon Alexa app on your mobile with your Bluetooth connected Voyager headset. You can tap-and-ask Alexa to play music, hear the news, check weather, and more.
Plantronics Voyager 4200 UC Series makes it easy to switch between PC/Mac and mobile devices, so it’s easy to stay connected. A dedicated button gives you quick access to mute, while voice prompts alert you if you’re on mute when you start talking. Enhanced voice alerts tell you connection status, remaining talk time, mute status and more. Your colleagues will know when you’re talking to someone because of the red call indicator light. And, you’ll still hear incoming calls if you step away from your desk.
Keep the focus on your conversation, not background noise, with the sophisticated noise canceling and immersive stereo sound of the Plantronics Voyager Focus UC Stereo Bluetooth headset. The Voyager Focus UC is two times more comfortable than the next leading competitor.
The right level of active noise canceling (ANC), designed specifically for the office, enables you to be your best. ANC is not about unnatural and excessive noise blocking, including your own voice, but the right balance to provide true audio comfort. Plantronics focuses on users by tuning our ANC to sound natural, reducing the inner-ear ‘pressure’ effect that is a common complaint with many ANC systems. The optimum in-office ANC and immersive stereo of the Voyager Focus UC provides the ultimate experience - concentrate on calls or listen to music in comfort. Tame the office noise, hear and speak naturally all-day.
The EncorePro 700 Digital Series with DA90 USB audio processor and Plantronics Manager Pro, an additional service, is a fully integrated audio and asset management solution for customer service centers. Centralized management with Plantronics Manager Pro enables IT to track detailed insights about devices. And all-day comfort with superior audio quality including a noise-cancelling microphone with wideband audio gives customer service representatives the tools they need to provide outstanding customer interactions.
Our top-of-the-line series, featuring exceptional audio quality. Made from high-grade nylon composite materials and with soft leatherette ear cushions, our EncorePro 700 Digital Series provides the customer service representative with an ultra-lightweight fit. The unique, extendable boom ensures precise positioning and optimal noise cancellation, staying clear of the customer service representative’s peripheral vision while helping ensure that customers hear every word.
The EncorePro 700 USB Series is a fully integrated audio solution that enables users to focus on every conversation with all-day comfort, built-in call control, advanced audio processing and an enhanced noise cancelling microphone. The result? An experience that makes every conversation sound natural, enabling the user to focus on what matters most the conversation.
From over-the-head to over-the-ear to convertible designs, the EncorePro 500 Digital Series is our dependable, all-day workhorse, engineered for the demanding needs of the modern customer service center and office. An adjustable fit with flexible boom offers precise, quick microphone positioning, enhancing wearability, and helps ensure that customer service representatives stay fresh and focused on the customer throughout the day.
Corded USB Headset. The all-day comfort, reliability, and durability our EncorePro Family known for, with the addition of built-in call control.
Choose the settings to customize your headset with Plantronics Hub for mobile (iPhone and Android) and Plantronics Hub for desktop. Check remaining talk time and select your language preference, feature settings, call and mute notifications. Keep your device up-to-date with Plantronics Hub over-the-air firmware updates.